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Building independence, transforming lives
NDIS
TQ Care is proud to be a registered NDIS service provider.
With a long history of working within the disability sector, the founding partners of TQ Care saw an opportunity to channel their knowledge of NDIS and the broader disability and healthcare sector into a life-changing service.
TQ Care is all about connecting people with disabilities to better care, opportunities and positive outcomes. Our approach is person-centred and we are committed to working collaboratively with participants, the NDIA, the NDIS Quality and Safeguards Commission and other stakeholders to ensure people are enjoying effective, safe, quality services while maximising their NDIS budget.
From frontline support workers through to our executive and operations team, we are a passionate team committed to creating positive connections – Connections for Living. The values that shape our business put people at the heart of everything we do. We work to build relationships, support plans and services that create positive social impact. Empowering the NDIS participants that we work for, and our own team members is vital to us. We are people caring for people and we celebrate every individual.
In driving social empowerment, we know that trust and transparency are everything. We hold ourselves to high standards of corporate and social responsibility, while sound management and corporate governance shape every aspect of our services. A dedicated compliance team guides the implementation of best practice throughout the business.
How can we support you?
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How can we help you?
Frequently asked questions
Everything you need to know about the product and billing.
How do I apply for the NDIS?
Is TQ Care a registered provider?
Yes, TQ Care is a registered NDIS provider and successfully passed re-certification with no non-conformances.
What if I don’t like the service provider that I chose? What can I do?
You can change service providers during your plan. You will need to check your Service Agreement to find out what notice period you need to provide.
If you choose to change providers, then you will be responsible for engaging an alternative provider. Contact us today and we can let you know how we could support you. If you are funded for Support Coordination in your plan, a Support Coordinator can help you do this and they can get in touch with us.
How can TQ Care support me under the NDIS?
TQ Care can support you at every stage of your NDIS journey, whether you are preparing for your planning meeting, implementing your NDIS plan or want to make the most of your next plan.
Contact TQ Care for a free 15 minute NDIS discussion over the phone or online.
When you receive your NDIS plan, TQ Care can support your NDIS goals with our wide range of tailored, flexible, and quality services. We are a disability specialist, and we know the NDIS – we have been supporting participants from the beginning of the NDIS.
What NDIS supports do TQ Care provide?
- Assistance with daily living, high intensity complex supports and community access supports.
- Support Coordination, including Specialist Support Coordination
Can TQ Care support people that have high intensity support needs?
The TQ Care team have significant experience in supporting people with complex health and disability needs. We understand the process of transitioning from hospital to home and the implementation of safe in-home supports. We work with your clinical team members to ensure smooth, safe and quality healthcare in your home. Types of support we can provide include:
- Medication Administration
- Dysphasia and chronic swallowing
- Peg feeding
- Bowel care
- Complex physical needs
- Manual handling
- Chronic mental health conditions and disorders.
What is support coordination?
Sometimes finding the right support for your needs feel complicated time consuming and even overwhelming, sourcing and managing multiple providers and services is where a support coordinator can help. They can help you understand and implement your NDIS plan help you negotiate with your providers on what servers they offer and help you work towards achieving your personal goals.
What are the different kinds of support coordination?
Support Connection: this is a short-term assistance that can help participants source providers that can meet their needs and develop the responsibility to coordinate your providers and services yourself.
Coordination of supports: This is a longer-term assistance which is maintained throughout the term of the participants plan. It provides support through connecting participants to and coordinating all your supports.
Specialist support coordination: A Specialist support coordinator can support participants with more complex situations and needs, multiple stakeholders like a case manager in most cases.
Do your coordinators have experience with complex support needs?
Our support coordinators have backgrounds and experience in working in the disability sector in a wide range of roles, it’s that experience and knowledge that can help participants with complex needs feel that are in good hands as our support coordinators understand from first-hand experiences.
What’s involved in finding the right support coordinator?
Sometimes finding the right support coordinator can be overwhelming and time consuming. There are so many personal choices that need to be considered. We take our time in getting to know you and for you to get to know us, that way we can carful navigate the right fit for you and your needs.
What makes TQ Care support coordinators different from others?
We truly believe in building on your capacity to navigate the NDIS and to effectively use your plan. Its your plan and we guide you in choosing how to implement it. You are the ultimate decision maker.
How do I choose the right support coordinator for me?
Make sure ask your coordinator about their experience in the disability sector, specifically their support coordination experience. It’s a good idea to speak to the support coordinator and organise a meeting face to face or via Team or Zoom before you make your decision. Your NDIS LAC may also assist you in choosing the right support coordinator based on your plan needs, but also based on how they communicate with you and listen to you.
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How we shape
support for you
NDIS Price Guide
Tailored strategies based on your needs and ambitions. Live the life you want. And as your needs change, we’ll change and adapt with you. TQ Care strive to ensure NDIS participants optimise their NDIS plan budget.